Last updated: 11/2/2026

At What Life Throws at You (“we,” “our,” “us”), your privacy is important. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website www.whatlifethrowsatyou.co.uk, our courses, or our services.

1. Information We Collect

When you interact with our website, we may collect the following:

• Personal details you provide directly: name, email address, billing information, course sign-up details, contact form messages, manuscript submissions (where applicable)

• Automatically collected information: IP address, browser type, device information, and website usage (through cookies and analytics).

• Transaction information: payment records (processed securely by third-party providers such as Stripe, PayPal, or Squarespace Commerce and Amazon KDP). We do not store card details.

2. Collaborative Publishing & Sensitive Data

Where you participate in a collaborative publishing project, you may voluntarily provide personal narratives that include sensitive or “special category” data under UK GDPR.

This may include information relating to:

• Health or mental health

• Experiences of abuse or violence

• Sexual life or orientation

• Criminal allegations

• Trauma-related personal experiences

We process such information:

• Only with your explicit consent

• Solely for the purpose of delivering the publishing programme

• In accordance with data minimisation and confidentiality principles

Manuscripts are not published without your written approval and a signed Contributor Agreement.

3. How We Use Your Information

We use your information to:

• Provide and manage access to our workshops, courses, and Publishing programs.

• Process orders and payments.

• Respond to enquiries and provide support.

• Send updates, newsletters, or marketing (only if you’ve consented).

• Improve our website, services, and user experience.

• Comply with legal or regulatory obligations

4. Legal Basis for Processing (UK GDPR)

We process your personal data under the following lawful bases:

• Consent (when you sign up to receive updates).

• Contract (when you purchase a course or resource).

• Legal obligation (for tax and accounting).

• Legitimate interest (to improve our services and prevent fraud).

• Where special category data is processed (e.g. trauma-related content), this is done based on explicit consent.

5. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties only when necessary. Each third party processes data in accordance with its own privacy policy.

We may use secure third-party community platforms (such as Skool) to deliver group support and programme communication. Participant data shared within these platforms is subject to their respective privacy policies.

• Service providers (e.g. Squarespace, Stripe, PayPal) for website hosting and payments.

• Accountants, Legal or regulatory bodies, if required by law.

• Book distribution platforms (e.g. Amazon KDP)

• Video conferencing or community platforms (e.g. Zoom or similar)

6. Data Retention

• We retain personal data only for as long as necessary for the purpose it was collected.

• Financial records are retained for at least 6 years in line with UK legal requirements.

• Manuscripts and contributor materials are retained only as long as necessary to complete the publishing project and meet legal obligations.

• You may request deletion of your data, subject to legal or contractual obligations.

7. Data Security

• We take appropriate security measures to protect your data.

• However, no method of transmission over the internet is 100% secure.

• In the event of a data breach affecting your personal data, we will notify affected individuals and relevant authorities in accordance with UK GDPR.

8. Use of Cookies

Our website uses cookies to enhance user experience and collect analytics data.

Cookies are small files stored on your device that help us:

• Enable website functionality

• Understand how visitors use the site

• Improve performance and usability

We may use:

• Essential cookies (required for site functionality)

• Analytics cookies (e.g. Google Analytics or Squarespace Analytics)

• Marketing cookies (if applicable, and only where consent is given)

You can manage or disable cookies via your browser settings.

Where legally required, we will request your consent before placing non-essential cookies.

9. Your Rights (Under UK & EU GDPR)

You have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Restrict or object to processing.

• Withdraw consent at any time.

• Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your rights are being violated.

10. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect data from children.

11. Changes to These Policies

We may update this Privacy Policy from time to time. The “Last updated” date at the top will always show the latest version.

12. Contact Us

For questions or requests about your data, contact us at:

Email: info@whatlifethrowsatyou.co.uk