Privacy policy.

Last updated: 9/9/2025

At What Life Throws at You (“we,” “our,” “us”), your privacy is important. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website www.whatlifethrowsatyou.co.uk, our courses, or our services.

1. Information We Collect

When you interact with our website, we may collect the following:

  • Personal details you provide directly: name, email address, billing information, course sign-up details, and contact form messages.

  • Automatically collected information: IP address, browser type, device information, and website usage (through cookies and analytics).

  • Transaction information: payment records (processed securely by third-party providers such as Stripe, PayPal, or Squarespace Commerce; we do not store card details).

2. How We Use Your Information

We use your information to:

  • Provide and manage access to our workshops, courses, and resources.

  • Process orders and payments.

  • Respond to enquiries and provide support.

  • Send updates, newsletters, or marketing (only if you’ve consented).

  • Improve our website, services, and user experience.

3. Legal Basis for Processing (GDPR)

We process your personal data under the following lawful bases:

  • Consent (when you sign up to receive updates).

  • Contract (when you purchase a course or resource).

  • Legal obligation (for tax and accounting).

  • Legitimate interest (to improve our services and prevent fraud).

4. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties only when necessary:

  • Service providers (e.g. Squarespace, Stripe, PayPal) for website hosting and payments.

  • Legal or regulatory bodies, if required by law.

5. Data Retention

  • We keep your personal data only as long as necessary for the purpose it was collected (e.g. financial records are kept for 6 years for legal compliance).

  • You may request deletion of your data at any time (see Section 8).

6. Cookies & Analytics

  • Our website uses cookies to improve functionality and collect anonymised analytics.

  • You can control cookies through your browser settings.

  • Analytics tools (such as Google Analytics or Squarespace Analytics) may collect anonymised data about how you use the site.

7. Data Security

  • We take appropriate security measures to protect your data.

  • However, no method of transmission over the internet is 100% secure.

8. Your Rights (Under UK & EU GDPR)

You have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Restrict or object to processing.

  • Withdraw consent at any time.

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your rights are being violated.

9. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will always show the latest version.

11. Contact Us

For questions or requests about your data, contact us at:

Email: info@whatlifethrowsatyou.co.uk
Address: 4 Brook Lane Chapel, 83a Brook Lane, Alderley Edge, Cheshire, SK9 7RU